Privacy Policy

1. Introduction

At yTrade, we value the trust our business clients place in us. This Privacy Policy explains how we collect, use, and protect information when you use our data-as-a-service platform ("Platform"), application programming interfaces ("APIs"), and related services ("Services").

We are committed to safeguarding your data while ensuring our operations remain secure, efficient, and compliant with applicable laws.

2. Information We Collect

2.1 Information You Provide

We collect information you provide when you:

  • Create an account or subscribe
  • Contact us via official support channels
  • Configure API integrations

This may include:

  • Company name and registration details
  • Contact name, email
  • Billing information (processed via secure third-party providers)

2.2 Information Collected Automatically

When you use our Services, we may collect:

  • IP address, browser type, operating system
  • API request logs and usage statistics
  • Cookies and analytics data for session management

2.3 Information from Third Parties

We may confirm company and contact details from publicly available sources or trusted partners.

3. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our Services
  • Maintain account security and access control
  • Monitor usage to enforce subscription limits and Terms of Use
  • Communicate important service updates and changes
  • Comply with applicable laws and regulations

We do not sell personal information to third parties.

4. Data Rights and Request Process

We respect your privacy rights under applicable laws. Where such laws apply, you may:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of data, subject to legal and operational requirements

To ensure your requests are handled securely and efficiently:

  • All requests must be made in writing to our designated privacy contact
  • We may verify your identity and authority before acting on any request
  • We may decline requests that are excessive, repetitive, unfounded, or not legally required
  • We will respond within the timeframes required by law
  • Data exports or deletions are not performed in real time and will follow our operational schedule

This ensures your requests are managed properly without affecting the stability and security of our Services.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system can be guaranteed 100% secure, we continuously monitor and improve our security measures.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, and protect our legitimate business interests.

7. International Transfers

Your data may be transferred to and stored in countries with different data protection laws. We take appropriate steps to ensure equivalent protection regardless of location.

8. Cookies and Tracking Technologies

We use cookies for secure login sessions, user preference storage, and usage analytics. You may disable cookies in your browser, but some functions may not work properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website, and your continued use of the Services means you accept the changes.

10. Contact Us

For privacy-related matters:

Email: [email protected]